By using Trinay Hospital's services, you agree to these terms. Please read them carefully before booking an appointment or accessing our facilities.
Last Updated: August 12, 2024
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By accessing or using any services provided by Trinay Hospital Private Limited ("Trinay Hospital") — including our website, mobile platform, appointment booking system, or physical facilities in Jodhpur and Pali — you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our services.
Trinay Hospital offers inpatient, outpatient, emergency, surgical, and diagnostic services across 15+ specialties. All clinical decisions are made solely by licensed medical professionals registered with the Medical Council of India. By using our services, you acknowledge:
Appointments may be booked online, by phone (+91 91191 91622), or in person. A valid ID (Aadhar/PAN) is required to complete booking.
Cancellations require at least 24 hours' in advance notice online. Same-day cancellations may forfeit any advance booking deposit.
Patients may reschedule appointments up to 12 hours before the scheduled time, subject to doctor availability.
Repeated no-shows (3+ times) without prior notice may result in future bookings requiring full advance payment.
All charges are strictly payable in full before treatment begins. We accept cash, UPI, debit/credit cards, and approved insurance/TPA schemes. Key billing terms:
All content on the Trinay Hospital website and digital portals — including logos, branding, text, images, videos, infographics, and medical guides — is the exclusive property of Trinay Hospital Private Limited and is protected by Indian copyright law (Copyright Act, 1957). Reproduction, distribution, or commercial use without explicit written permission is strictly prohibited. Unauthorized use may result in legal action.
Your personal and medical data is protected under our dedicated Privacy Policy, which forms an integral part of these Terms. We are fully committed to data security, DPDP Act 2023 compliance, and complete transparency in how your data is used and shared.
Read Full Privacy Policy >To the maximum extent permitted by applicable Indian law, Trinay Hospital's liability for any claim arising from these Terms shall be limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. This does not restrict liability arising from medical negligence, which is separately governed by the Consumer Protection Act 2019 and the Indian Medical Council Code of Ethics.
These Terms of Service are governed exclusively by the laws of the Republic of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan. Patient complaints related to consumer rights fall under the Consumer Protection Act 2019 and the District Consumer Disputes Redressal Forum, Jodhpur.
Trinay Hospital reserves the right to modify these Terms at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
For questions about these Terms or any legal queries, please contact our administrative and legal team:
